Motorpoint Reviews

From the second I stepped onto the lot, Josh was there to assist me. He was super helpful.

From beginning to end, Maruf Ahmed took great care of me. The entire paperwork process was wrapped up in just an hour, and I was able to drive off with the car. Truly a first-class experience.

Fast, straightforward, and hassle-free. They handled everything neatly and took care of all the details without any trouble.

I dropped off my car on Friday, February 17, and it was sold. They mentioned some paperwork needed to be done since their system was down. I was assured the funds would hit my account by Monday. I called yesterday afternoon and was promised a callback. Today, I called again and was transferred to accounts, but I was left on hold for over 30 minutes without any response. It feels like they've taken my car without paying me.

Brandon and the crew were super friendly, helpful, and professional. They addressed all my queries, even the goofy ones. Honestly, this was the best experience I've had when purchasing a pre-owned vehicle. The follow-up email really brightened my day as well. Great job, folks!!!

I had a fantastic experience from beginning to end. From trading in my car over the phone to getting the new one delivered, everything went smoothly within just a week.

The staff were super polite, friendly, and really helpful. They went above and beyond for me. If I ever need another car, Motorpoint is where I'll be heading for sure.

This was the most laid-back and enjoyable car buying experience I've ever had. I received a card to jot down the I.D. codes for the vehicles I wanted to check out. They even offered me a drink of my choice while I casually browsed the selection. The showroom was spotless, and the ladies' restroom was just as nice, complete with some complimentary extras in case you need them. The team was super knowledgeable, friendly, and easy to talk to, never crowding my space or interrupting my browsing. They were available if I had any questions, though. Normally, I dread car shopping, but this time was a whole different ballgame—I actually had a good time! The communication before and after the sale through email and text was top-notch. I can't recommend Motorpoint enough; the staff are fantastic, and I’m really grateful for their help.

My car required a software update, so I gotta set up an appointment with a Ford dealer for my Kuga. I reckon Motorpoint knew about this problem when they sold me the vehicle. I was hoping for better service; no apologies from them yet.

Fantastic service, whether you're shopping online or visiting the store. The vehicle is pretty great as well!

Had an awesome time purchasing a new vehicle, the staff is super friendly and really helpful. Steve was the one who helped me out, and he was fantastic! I’ll definitely return for another ride.

Fast, simple, and effective. The sales rep was super helpful and really knew their stuff.

Had an awesome experience, got to check out the cars without any annoying salespeople hovering around! There’s a solid selection of vehicles. Once we picked the car we liked, the service was spot on—super friendly and really helpful staff! I’d definitely come back when it’s time for our next ride.

Ever since we got the car, we've been dealing with issues, and the staff ain't offering any assistance. Instead, they act like we're just being foolish. Not pleased at all, and we might just end up sending it back.

We purchased a Ford Focus from Coventry, and Victoria was fantastic. There was a bit of a holdup due to a computer issue, but Victoria handled it like a pro, and the pickup went off without a hitch. Excellent service and customer support.